It covers the importance of productivity and competitiveness in operations management. It involves understanding the impact of operations on the overall performance of the organization, identifying key performance indicators (KPIs) for measuring productivity and competitiveness, and exploring strategies for improving productivity and competitiveness.

This section focuses on developing a comprehensive operational strategy that aligns with the organization’s overall business strategy. It involves analyzing the organization’s strengths, weaknesses, opportunities, and threats (SWOT analysis) to identify areas for improvement, defining key performance metrics, and developing a plan to achieve the desired outcomes.

This section covers the design of the physical layout of the operations system, including the arrangement of machines, equipment, and personnel. It involves understanding the principles of product and process design, flow analysis, and lean manufacturing.

This section covers the design and management of the flow of materials, goods, and services within the operations system. It involves understanding the principles of product and process flow analysis, including the use of technology and automation to optimize flow and reduce waste.

This section covers the selection, implementation, and management of process technology in operations management. It involves understanding the different types of technology available for use in operations management, including automation, artificial intelligence, and machine learning.

This section covers the design of job roles and work organization in operations management. It involves understanding the principles of work design, including task allocation, job enrichment, and job rotation, and exploring strategies for improving employee engagement and productivity.

This point covers the planning and control of operations in operations management. It involves understanding the principles of capacity planning, scheduling, and inventory management, and exploring strategies for improving operational efficiency and responsiveness.

This point covers the management of stock and stock control in operations management. It involves understanding the principles of stock management, including inventory optimization, safety stock levels, and order quantity management.

This section covers the use of advanced techniques for stock control in operations management. It involves understanding the principles of computer-controlled stock and resource systems, the Toyota Way philosophy (Just-in-Time), and exploring future trends in stock control, such as the use of blockchain technology and the Internet of Things (IoT).